Employment & RFPs

Position type: Part-time

Location: Providence, R.I. domestic violence shelter

Schedule: Thursday – Monday, 4 p.m. to 9 p.m.

Position summary: Crossroads Rhode Island, the largest homeless services organization in the state, is seeking a dynamic, forward thinking individual to join our team in the role of Shelter Advocate.

The Shelter Advocate is responsible for providing trauma-informed services to survivors of domestic abuse including support, advocacy, crisis intervention, safety planning, parenting support, information, and referrals. 

Included duties:

• Complete on-site Domestic Violence 101 training, hotline training and other required training
• Assist callers on our crisis hotline
• Assist with the daily needs of clients in our shelter
• Complete intakes of clients entering shelter
• Facilitate cooperative living, peer support and resident participation in shelter programming
• Models and actively promotes positive, nurturing interactions between adults and children in shelter
• Communicates shelter expectations and communal living guidelines to residents as outlined in the shelter guidelines
• Provide crisis intervention as needed
• Packs client belongings as needed; cleans/sanitizes rooms after clients exit; prepares room for next client
• Adheres to agency policies and work rules, including strict adherence to CRI’s confidentiality policies and code of ethics
• Performs other duties as assigned

Qualifications:

• Bachelor’s degree from an accredited institution of higher education in social/human services, psychology or related field or equivalent working experience
• Experience working with survivors of domestic violence, sexual assault, trauma and related issues
• Experience working in direct client services
• Experience in a residential facility setting strongly preferred
• Experience working with a diverse population
• Proficient in basic computer skills
• Bilingual in English/Spanish preferred but not required

Knowledge, skills, and abilities:

• Understand and put into practice the trauma-informed philosophy and goals of the Domestic Violence Program of Crossroads
• Understanding of and commitment to issues of cultural diversity as they apply to domestic violence and sexual assault survivors
• Knowledge of social casework principles, practices and techniques and the ability to apply these effectively
• Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.
• Promotes cooperation and commitment within a team to achieve goals and objectives
• Knowledge of techniques used in dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds
• Ability to exercise a wide degree of independent judgment, decision, and action on an ongoing basis

Requirements:

• Must have at least 1-2 years of experience working with victims of domestic violence
• Must be able to meet the physical demands and work environment requirements: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Physical demands: Sitting, walking, climbing stairs, lifting up to 20 pounds, reaching, carrying, speaking, listening
  • Work environment: An environment of fast pace of crisis intervention; protocol for safety and security is a priority; use of phones, in person assistance, computer, fax and other general office machinery.

To apply: Please apply on the Crossroads RI website

Shelter Advocate

Providence, RI

Description

Title: Shelter Advocate

Reports to: TBD

Available Shifts :

Domestic Violence Shelter

• 8:30am-4:30pm Saturday & Sunday
• 4pm-9pm Saturday & Sunday

Duties and Responsibilities:

• Advocates for the mission of the organization and upholds the agency’s values.
• Ensure clients are complying with program guidelines and procedures.
• Delivers services with safety, respect and effectiveness.
• Assess client needs and offer assistance in every manner practical.
• Monitors client behavior. Follows all policies and procedures of the organization.
• Review policy & guidelines with clients at time of entrance.
• Prepare rooms for clients. Facilitates sleeping arrangements and storage of personal items.
• Monitors and maintains shower and laundry schedules.
• Maintains order and assists in keeping all assigned areas clean and free of spills, trash and safety hazards.
• Checks daily activities and chores as assigned to clients.
• Perform daily meal and occupancy counts.
• Perform daily room checks.
• Prepare intake packages.
• Receive and put away donations on your shift.
• Assist in room cleanings and house laundry.
• Perform other duties as assigned by the case manager or director.
• Complete all agency logs and incident reports in a timely manner.
• Provide immediate and professional response to any security /safety emergency or disturbance within or immediately outside facility.

Requirements

Education and Experience:

• High School Diploma or G.E.D. required.
• Experience in the Human Services or related field preferred.

Knowledge, Skills, and Abilities:

• Bi-Lingual in Spanish a plus.
• Ability to work in a fast paced environment. Ability to work well on a team. Must work well under pressure.
• Excellent customer service skills.
• Committed to working with the homeless and disconnected population.
• Must be flexible.
• Ability to multitask.
• Ability to maintain confidentiality in all aspects of the work environment.
• Requires verbal and numerical intelligence.
• Basic computer knowledge.
• Must possess a high degree of common sense.
• Must be empathetic and caring.

Physical demands and work environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: Sitting, walking, lifting up to 20 pounds, reaching, carrying, speaking, listening

Work environment: An environment of high stress and fast pace of crisis intervention. Protocol for safety and security is a priority. Use of phones, in person assistance, computer, fax and other general office machinery.

COVID-19 considerations

All new employees must show proof of vaccination or be willing to start the vaccination process prior to their hire date.

Equal Opportunity Employer
Crossroads is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Recovery Friendly Workplace
Crossroads is committed to creating a healthy, safe, and stigma-free work environment for those employees impacted by addiction and is a proud participant in RI Governor’s Recovery Friendly Workplace Initiative. 

https://recoveryfriendlyri.com/about/

Salary Description

$15.00/hr

https://recruiting.paylocity.com/Recruiting/Jobs/Details/1335297